How We Protect Your Data

Last updated: July 2026

1. Who We Are

VelorQ.ai is an AI platform for regulated industries — Education, Healthcare, Pharma, and Life Sciences — operated by UpLeap Technologies Private Limited. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and organisation name when you contact us or request a demo.
• Usage data — pages visited, time on site, browser type, and device information collected automatically via standard web analytics.
• Communications — any messages or enquiries you send us via email or contact forms.

We do not collect sensitive personal data through this website. If you are an enterprise customer, data handling within the VelorQ platform is governed by your separate Data Processing Agreement.

3. How We Use Your Information

• To respond to your enquiries and provide support
• To send information about our products and services (only with your consent)
• To improve our website and understand how visitors use it
• To comply with legal obligations

4. Data Isolation — Our Core Principle

VelorQ is built on architectural layers of data isolation. Your organisation's data — including any documents, patient records, student data, or regulatory submissions processed through VelorQ — is never shared with, accessible to, or used by any other customer. This is an architectural guarantee, not a policy setting.

5. Data Storage and Retention

Website enquiry data is stored securely and retained only as long as necessary to respond to your request. Enterprise platform data is stored in India and governed by your Data Processing Agreement. We comply with the India Digital Personal Data Protection (DPDP) Act 2023.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only with trusted service providers who assist us in operating our website, under strict confidentiality obligations.

7. Cookies

Our website uses essential cookies to ensure proper functionality and analytics cookies to understand site usage. You can control cookie preferences through your browser settings.

8. Your Rights

You have the right to access, correct, or delete your personal data held by us. To exercise any of these rights, please contact us at privacy@velorq.ai.

9. Contact

For privacy-related queries, email privacy@velorq.ai or write to VelorQ.ai, Hyderabad, Telangana, India.